Customer Service
Style Korean Style Korean Santa Fe Springs, CA Santa Fe Springs, CA Full-time Full-time $20 an hour $20 an hour 3 hours ago 3 hours ago 3 hours ago StyleKorean Inc.
is in Santa Fe Springs, CA.
and Saddle Brook, NJ Stylekorean Inc operates wholesale as well as E-commerce retail business of K - beauty products in the US market.
It is a subsidiary of Silicon 2 in Korea.
We are currently looking for a Warehouse Associate to join our growing team, who will be responsible for operating our logistics and warehouse.
We are looking for creative individuals who are passionate and embracing fun! Customer service representative duties:
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Requirement Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Resolve customer complaints via email Greet customers warmly and ascertain problem or reason for CS Assist with placement of orders, refunds, or exchanges Take payment information and other pertinent information such as addresses and phone numbers Place or cancel orders Answer questions about warranties or terms of sale Handle product recalls Attempt to persuade customer to reconsider cancellation Inform customer of deals and promotions Work with customer service manager to ensure proper customer service is being delivered Perks & Benefits for fulltime employee Health Insurance paid 100% by the Company including vision & dental 12 Days of Paid Time off per year Paid Holidays 401k with company matching Year-end Discretionary Bonus merchandise discounts Catered lunch provided.
Estimated Salary: $20 to $28 per hour based on qualifications.
is in Santa Fe Springs, CA.
and Saddle Brook, NJ Stylekorean Inc operates wholesale as well as E-commerce retail business of K - beauty products in the US market.
It is a subsidiary of Silicon 2 in Korea.
We are currently looking for a Warehouse Associate to join our growing team, who will be responsible for operating our logistics and warehouse.
We are looking for creative individuals who are passionate and embracing fun! Customer service representative duties:
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Requirement Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution Follow communication procedures, guidelines, and policies Go the extra mile to engage customers Resolve customer complaints via email Greet customers warmly and ascertain problem or reason for CS Assist with placement of orders, refunds, or exchanges Take payment information and other pertinent information such as addresses and phone numbers Place or cancel orders Answer questions about warranties or terms of sale Handle product recalls Attempt to persuade customer to reconsider cancellation Inform customer of deals and promotions Work with customer service manager to ensure proper customer service is being delivered Perks & Benefits for fulltime employee Health Insurance paid 100% by the Company including vision & dental 12 Days of Paid Time off per year Paid Holidays 401k with company matching Year-end Discretionary Bonus merchandise discounts Catered lunch provided.
Estimated Salary: $20 to $28 per hour based on qualifications.
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