Sales and Customer Service Manager Community, Social Services & Nonprofit - Santa Fe Springs, CA at Geebo

Sales and Customer Service Manager

Santa Fe Springs, CA Santa Fe Springs, CA Full-time Full-time $31.
25 - $38.
46 an hour $31.
25 - $38.
46 an hour 18 hours ago 18 hours ago 18 hours ago Starting Salary Range:
$65,000.
00 - $80,000.
00 per year (52 weeks) Starting Salary Range:
$5,000 - $6,153 per month (4 weeks) About us We are an e-commerce company based in Santa Fe Springs, CA that is steadily growing within pro audio, video, and lighting equipment distribution and online sales.
We are an Authorized Dealer for established name brands such as Bose, Yamaha, Shure, QSC, Pioneer DJ, and hundreds more.
We also set up and install equipment for concerts, churches, home theaters, and commercial businesses.
This industry has been expanding drastically and we are looking for personnel that can grow with the company.
We're looking for someone who has the experience to help the company grow.
MAIN JOB RESPONSIBILITIES BUT NOT LIMITED TO:
Managing the CS/Sales Department.
Excellent verbal and written communication with customers and manufacturers to assist with online orders.
Assist customers with orders, refunds, replacements, and returns via Amazon Seller Central.
Oversee customer inquiries across different ecommerce channels like Amazon, eBay, Walmart, and Reverb.
Identify and Analyze new product opportunities.
JOB REQUIREMENT Highly organized with strong follow-up skills.
Willingness to learn and improve on their own.
Professional phone etiquette is a must.
Expect cross-training with other departments.
Well-versed in communicating with co-workers.
Detail-oriented.
Computer savvy.
Must be punctual.
EDUCATION/EXPERIENCE Past experience in ecommerce sales highly recommended.
Knowledge in audio / video equipment is a plus.
Experience with Amazon Seller Central is a plus.
Well versed in Excel or Google Sheets.
Job Type:
Full-time Pay:
$31.
25 - $38.
46 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday
Experience:
Customer service:
3 years (Required) Sales:
1 year (Preferred) Supervising:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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