Customer Service Representative
Santa Fe Springs, CA Santa Fe Springs, CA Full-time Full-time From $22 an hour From $22 an hour 1 hour ago 1 hour ago 1 hour ago With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.
Sika has offices in over 100 countries with over 300 manufacturing facilities and more than 27,000 employees worldwide.
With annual sales of 11.
4
billion dollars in 2022, our commitment to quality, innovation, and the environment as well as putting our customer's needs first, encompasses why Sika is the global leader in our industries.
Exciting Challenges :
We are currently seeking a Customer Service Santa Fe Springs, CA.
This position will be responsible for providing excellent customer service as well as:
Place customer orders and arrange for delivery via customers' preferences Enter all customer pricing into computer for invoicing accuracy Update pricing when project pricing is sent by regional managers Consolidate orders so that customers receive best freight charges Respond to needs of the customer by phone quickly and accurately Assist other customer service reps when needed Communicate order status to customers quickly and accurately Process RMAs, credits and rebills within required timeframes Increase customer awareness and satisfaction through personal contacts and/or visits Attend regional meetings to increase relationships with sales personnel We Need Your Skills :
Customer Service experience Excellent computer skills, knowledge of SAP (Required) Min.
3 years in customer assisted roles Ability to act independently and make decisions Excellent organizational skills Have a sense of urgency to please customers Job Type:
Full-time Pay:
From $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
3 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office
Experience:
SAP ERP:
2 years (Required) Customer Service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Sika has offices in over 100 countries with over 300 manufacturing facilities and more than 27,000 employees worldwide.
With annual sales of 11.
4
billion dollars in 2022, our commitment to quality, innovation, and the environment as well as putting our customer's needs first, encompasses why Sika is the global leader in our industries.
Exciting Challenges :
We are currently seeking a Customer Service Santa Fe Springs, CA.
This position will be responsible for providing excellent customer service as well as:
Place customer orders and arrange for delivery via customers' preferences Enter all customer pricing into computer for invoicing accuracy Update pricing when project pricing is sent by regional managers Consolidate orders so that customers receive best freight charges Respond to needs of the customer by phone quickly and accurately Assist other customer service reps when needed Communicate order status to customers quickly and accurately Process RMAs, credits and rebills within required timeframes Increase customer awareness and satisfaction through personal contacts and/or visits Attend regional meetings to increase relationships with sales personnel We Need Your Skills :
Customer Service experience Excellent computer skills, knowledge of SAP (Required) Min.
3 years in customer assisted roles Ability to act independently and make decisions Excellent organizational skills Have a sense of urgency to please customers Job Type:
Full-time Pay:
From $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
3 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office
Experience:
SAP ERP:
2 years (Required) Customer Service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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